ASSISTANT / DISPOSITION FIELD SERVICE (m/f/d)
- Sankt Johann im Pongau
- Fulltime
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
With 360°-communication and control center solutions, we create safety in the field of public safety, industry and transport.
In the symbiosis of innovation, quality and state-of-the-art technology with sustainable benefits, we create highly available, innovative technical solutions for emergency call responding, resource management and alerting.
YOUR CONTRIBUTION
- As an assistant in Field Service, you are the organisational backbone of our technical customer service - you keep processes running and ensure that our services get to where they are needed.
- You keep track of our service tickets: you create new tickets, track their status, coordinate their processing and work with the team to ensure quick solutions.
- You plan our technical assignments: You organise the appointments of our service technicians, coordinate resources and ensure that all information is in the right place at the right time.
- You analyse and review reports: You create evaluations of deployments, services and processes - and check them for completeness and quality.
- You are in regular dialogue with our service technicians, customers, suppliers and our service branches - in Austria, Germany, the Netherlands and Oman.
- With your organisational talent, your eye for detail and your strong communication skills, you will help to ensure that our Field Service runs smoothly, efficiently and in close proximity to our customers.
YOUR SKILLSET
- You are qualified for your role with a commercial qualification or professional experience in a comparable position.
- You have very good German and English skills.
- You have experience with scheduling, time and resource management as well as strong communication skills and enjoy working in a team.
- As a communicative personality, you are characterized by an independent and structured way of working, and you also maintain an overview even in challenging situations.
- We are looking forward to an organizational talent with a high sense of responsibility, trustworthiness, networked thinking and reliability.
YOUR PERSPECTIVE
- Meaningful work & innovation: Become part of a crisis-proof family company, support life-saving organizations and work with state-of-the-art technologies to make a joint contribution to the greater good.
- Community & diversity: Flat hierarchies, multicultural and dynamic teams as well as regular team activities and company events strengthen cohesion - we celebrate our successes together!
- Flexibility & work-life balance: Flextime and home office options allow you to achieve an optimal work-life balance.
- Further development: Learn and grow with the eurofunk Academy, Tech.Talks and individual mentoring.
- Health & sustainability: Fitness offers and lunch, as well as company health promotion. EcoVadis-certified sustainability, CO₂ compensation and environmentally friendly mobility options.
- Accessibility: Free parking and perfect train connections
- Modern working environment: Enjoy modern premises and ergonomic office equipment, as well as well-thought-out spaces such as Workout.Zone and Game.Zone.
- Christina David
- HR Business Partner
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